At Tables Sales, we’re committed to providing a seamless experience from browsing our designer furniture collections to the moment your pieces arrive at your doorstep. Below you’ll find answers to common questions about our products, delivery, payments and more.
Product Information
What types of furniture does Tables Sales specialise in?
We curate premium designer tables including:
- Statement cabinets for elegant storage solutions
- Artisanal coffee tables as living room centrepieces
- Sleek console tables for hallways and entryways
- Versatile side tables to complement any space
Are your products authentic designer furniture?
Absolutely. We source directly from renowned designers including Eichholtz and Jonathan Adler, ensuring every piece meets the highest standards of quality and authenticity that discerning clients expect.
Ordering & Account
How do I create an account?
Simply proceed through checkout where you’ll be prompted to create an account. This allows you to track orders, save favourites, and expedite future purchases.
Can I modify or cancel my order after placement?
We process orders quickly to ensure prompt delivery. Please contact our customer service at [email protected] within 2 hours of ordering if you need to make changes. We’ll do our best to accommodate your request.
Payment Options
What payment methods do you accept?
For your convenience, we accept:
- Visa
- MasterCard
- JCB
- PayPal
Is there a minimum order value for free shipping?
Yes, orders over £50 qualify for our complimentary standard shipping via EMS. For orders below this amount, we offer express delivery via DHL/FedEx for a flat rate of £12.95 worldwide.
Delivery Information
What are your delivery options and timelines?
We offer two premium delivery services:
- Express Delivery: 1-2 day processing + 10-15 day delivery via DHL/FedEx
- Complimentary Standard Shipping: 15-25 day delivery via EMS (orders over £50)
Do you deliver to my country?
We proudly offer global delivery except for parts of Asia and some remote locations. If you’re unsure about your area’s availability, please contact us at [email protected] before ordering.
What happens if I’m not home when delivery is attempted?
Our couriers will leave a notification and attempt redelivery. We offer flexible receiving with no restrictive time windows – simply contact the courier to arrange a convenient time.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the delivery date for unused items in original packaging. Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
How do I initiate a return?
Email [email protected] with your order number and reason for return. Our team will guide you through the simple process. Please allow 5-7 business days for refund processing after we receive your return.
What if my furniture arrives damaged?
While we take extensive care with packaging, please inspect items immediately upon delivery. If damage occurs, contact us within 48 hours with photos of the damage and packaging. We’ll arrange replacement or repair at no cost to you.
Customer Service
How can I contact Tables Sales?
Our customer service team is available via:
- Email: [email protected]
- Post: 47 Dublin Rd, Belfast, GB CH5T 7UO
Do you offer interior design advice for table selection?
While we don’t provide formal design services, our collections are carefully curated to work harmoniously together. Many customers successfully furnish entire rooms using our complementary pieces. Feel free to ask about designer recommendations for specific styles or spaces.
Can’t find the answer you’re looking for? Our dedicated team is always happy to help – contact us at [email protected] for personalised assistance with your designer furniture needs.